Returns & Exchanges

At GoBoat, we want you to sail away with the perfect fit, which is why we offer a 30-day window for returns and exchanges on all unworn items. Simply ensure all original tags are attached and the garment is in its original condition to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging and include the packing slip to ensure our warehouse team can identify your return quickly.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and securely tape it to the outside of your return parcel.

4

Drop Off and Track

Leave your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing